Produce Sales Coordinator @ cubicfarms Full Time

OVERVIEW

At CubicFarms we believe in the power of technology to feed a changing world. We actively seek talented people who want to make a difference in the ag-tech space by bringing creative ideas to life and leaving an imprint in a healthier, more sustainable world. If you are enthusiastic about joining a dynamic and innovative company on the leading edge of the ag-tech revolution, we invite you to apply!

ABOUT CUBICFARMS

CubicFarms (TSX:CUB) is an ag-tech company providing automated growing systems for fresh produce and nutritious livestock feed. CubicFarms offers turnkey, commercial scale, hydroponic, automated controlled environment growing systems that can grow predictably and sustainably for 12 months of the year virtually anywhere on earth. The company has sold and installed systems in Canada and internationally and continues to grow a global pipeline of prospective customers. Visit us at www.cubicfarms.com.

THE ROLE: PRODUCE SALES COORDINATOR

The Produce Sales Coordinator is responsible for undertaking all required administrative tasks, ensuring that all incoming orders are accepted, scheduled, and processed in a timely manner. Additionally, the Sales Coordinator must be competent in prioritizing and working with little supervision, be self-motivated and trustworthy. The individual is required to have previous experience working in a similar role, preferably with produce background. In addition, the individual must have outstanding communication and interpersonal skills, excellent organizational and time management skills, and in-depth knowledge of office management programs and accounting processes.

EDUCATION & EXPERIENCE:

• High School Diploma is required, Associates Degree is an asset.
• Minimum 2 years of experience working in an office environment.
• Minimum 1-2 years of experience in food production/produce industry.

THE IDEAL CANDIDATE WILL POSSESS:

• Committed to providing positive customer, vendor, and colleague experiences while interacting with the order desk.
• Strong computer skills necessary including working knowledge of Microsoft Office (Excel, Word, SharePoint & Outlook)
• Excellent data entry skills to quickly and accurately review and input data.
• Effective communication (both verbal and written) and organizational skills.
• Superior phone etiquette and ability to deal effectively with internal or external customers, peers and management.
• Excellent reliability, and problem-solving skills.

WHAT YOU WILL DO:

• Maintain an in-depth knowledge of products, pricing, and services offered.
• Strong attention to detail and high level of accuracy is needed.
• High sense of urgency & the ability to prioritize when managing tasks.
• Verify data. Create and edit all sales orders in adherence to company guidelines and processes.
• Submit sales orders to Partner Farms.
• Inform customers of changes to order expectations.
• Provide shipping estimates for customers.
• Follow up with the Sales Team on customer issues.
• Establish, maintain, and update files, records, and other documents.
• Investigate and respond to inter-departmental and customer inquires.
• Backlog management – drive hold releases, ensure delivery commitments are met, communicate order status to customers and sales.
• Meet quality, productivity, turnaround time and other expectations.
• Assist in managing inventory and conducting quality check on incoming product.
• Contribute to partner farms capabilities which may include assisting to build more scalable processes, supporting documentation and/or metric needs, improving quality, etc.
• Compose correspondence/reports to customers and managers.
• Use and maintain discretion handling confidential matters including finance, legal, sales, and operations.
• Ensure continuous improvement of processes.

EQUAL OPPORTUNITY EMPLOYER

CubicFarms is an equal opportunity employer is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We encourage applications from all qualified and enthusiastic candidates. CubicFarms is a growing organization in an emerging industry that will provide the right candidate with significant potential for advancement in the ag-tech space