DEPT.: Plant Science
REPORTS TO: Director of Global Plant Sciences
About the Role:
We are seeking a motivated and outgoing individual to help build our Plant Science team. The Horticulture Specialist will have a primary role in ensuring customer success, by providing direct technical support primarily related (but not limited) to cannabis cultivation in the AEtrium system. This is an exciting position to help expand our Plant Science and Cultivation support. The Horticulture Specialist will be the bridge between the Grow Partner (customer) and the company to ensure customer success as well as improve quality and advance product development. This individual will work closely with sales, service, hardware, and software teams. This role will be based out of Sunnyvale, CA but may require regular domestic and possible international travel.
This position in-directly effects sales volume through product performance research and customer support. This role should also continuously monitor competitor products and strategies, and refocusing AEssense products as needed.
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