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Junior Customer Care Manager @ Agrilution Full Time

WHO WE ARE LOOKING FOR

You also find the term customer service insufficient? Is the success of our customers your top priority? You work conscientiously and accurately, but you are not afraid to roll up your sleeves and go innovative ways? And you want to make a contribution to ensuring that this planet lasts longer? Then you should apply now. We are looking for a dedicated employee with plenty of motivation and drive for the Customer Care department. You will support us primarily in the operational business, as well as in the establishment and development of new structures and processes.

 

THAT WOULD BE YOUR JOB
  • Through your work you contribute to the satisfaction of our customers and make the product experience a moment of happiness
  • You are part of our customer care team and answer and resolve phone/email inquiries about our products
  • You create reports and draw important conclusions for cross-team decisions
  • You support the improvement of existing processes and take over responsibility for our ERP/CRM
THESE ARE THE QUALITIES YOU BRING WITH YOU
  • You have a degree in a commercial or technical apprenticeship or a business/technical degree in your pocket
  • Customers inspire you with new ideas – you solve their problems in a friendly and respectful manner, independently and responsibly
  • You quickly find your way around new systems, especially our ERP/CRM
  • You also sometimes take unusual paths to reach your goal
  • You live the hands-on mentality
WHAT CAN YOU LOOK FORWARD TO
  • Your chance to play a key role in shaping Agrilution and have a direct impact on bringing our Plantcube into everyone’s home.
  • Our employees are important to us: we will hire you for a permanent position
  • We develop you: development budget per year for participation in workshops, conferences, courses …
  • Work-life balance: flexible working hours, home office option and 30 days of vacation.
  • Agile working: As part of our cross-functional team, you have the opportunity to help shape and drive cross-departmental topics forward
  • Do it yourself: Use our Plantcube at your home and benefit from discounted seedbars
  • Think about tomorrow today: We offer you a company pension plan.
  • I want to ride my bicycle: Lease your business bike through us
  • Fit & Healthy: Fresh greens from our Plantcubes for a healthy lunch break or extras such as free drinks and fruit are a matter of course with us
  • Clothes make the man – Not with us! Dress the way you feel comfortable or in our Agrilution Collection 😉
  • Agrilution knows how to party: You can look forward to cool team events and company parties
CONTACT PERSON
Please upload your complete documents (CV, start date, salary request) as PDF.
Contact person: Sophia Lehn
ABOUT US

Agrilution – Grow the future, now

Agrilution launched in 2013 with the goal of making vertical farming accessible to everyone. Today we are considered category defining and market reference in personal vertical farming – and one of the few German startups with worldwide attention. Our Personal Vertical Farming Ecosystem – consisting of the Plantcube, Seedbars and an App – enables private and professional customers to highly efficiently grow their own fresh and nutrient-rich greens at the point of consumption. Driven by the vision to revolutionize global access to nutritious greens, our interdisciplinary team of +60 plant scientists, engineers and marketeers is working on hardware, software and consumables. Supported by Miele and awarded numerous times, we have successfully launched our first product to market in March 2019. We are now focused on developing the next generation ecosystem and scaling our brand internationally.

 

Job Overview

  • Date Posted:
  • Location: Munich, Germany
  • Job Title: Junior Customer Care Manager @ Agrilution
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